# Requisites verification

Button to go to the section **“Requisites verification”** is located on the navigation bar at the top of the admin panel as a sheet of paper with a checkmark or in the menu **General → Requisites verification**.\
![](https://2918865942-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fp0ow3kIXHQDcl9DBdYiM%2Fuploads%2FTxVrWisbz823tY0pIgIP%2Fimage.png?alt=media\&token=2a57b53c-800c-4da3-9477-4b71973b530b)\
This section displays all requests that clients submit through the personal account to confirm cards and bank accounts.

### **Information displayed in the request** <a href="#ukly3vxu3gzv" id="ukly3vxu3gzv"></a>

* **Verification status** — “Pending verification”, “Confirmed”, “Rejected”, “Cancelled”, “Not confirmed”.<br>
* **Email** — client email (admin.requisite\_id).<br>
* **Requisite** — requisites provided by the client.<br>
* **Currency** — currency specified by the client<br>
* **IP** — IP address of the client from which the request was submitted.<br>
* **Verification comment** — a field for operator notes during verification. The comment can be edited at any convenient time.<br>
* **Creation date** — when the client submitted the request.<br>
* **Action** — the ability to open the details of each verification request, with the option to edit them; if we click the pencil, we enter the next page where we can edit or review the following data:<br>
* **Status** — the current verification status which you can change at any time. After a decision is made, the client receives an automatic notification to the email specified in their personal account.<br>
* Verification comment — a useful field if you want the client to see a comment about their verification status, for example — you want a higher-quality photo of the provided requisites.<br>
* **Photo/screenshot** (admin.requisite\_photo\_path) — proof of account ownership.

**Decoding of verification statuses:**

Under review — default status. Set by the system after the client submits a verification request.

Confirmed — the verification procedure has been successfully completed.

Cancelled — the client provided false information, the client's information does not meet requirements, the client is subject to restrictions or bans on using the exchange service.

Not confirmed — the client provided incomplete information during the verification process.

### **User actions** <a href="#q2i8smaiu2xg" id="q2i8smaiu2xg"></a>

1. **Data verification**<br>
   * Make sure the full name of the owner matches the data in the client's profile.<br>
   * Carefully check the quality of the photos/screenshots and their correspondence to the declared data.<br>
2. **Decision making**<br>
   * If the data is correct — click **“Confirm”**.<br>
   * If the data is incomplete or raises doubts — click **“Reject”**, indicating the reason in the comment field.<br>
   * In case of providing false data or a ban on using the service, the request receives the status **“Cancelled”**.
