SMTP settings
SMTP settings for sending mail
An SMTP server is used to send automatic notifications to customers (request statuses, password recovery, verification information, 2-factor code for admin panel login, etc.). There is a page in the admin panel SMTP Configuration, where you can specify parameters yourself for the correct operation of mail messages. A detailed instruction for setting up SMTP mail is presented in the next subsection of the documentation.
Configuration fields
1. Host (SMTP Host)
👉 This is the address of the mail provider's server through which your site will send emails.
🔹 Where to get it:
In the dashboard of the mail service (for example: Brevo, Gmail, Mailgun, SendGrid, Amazon SES).
Each service has its own.
For Brevo: smtp-relay.brevo.com
For Gmail: smtp.gmail.com
For Mailgun: smtp.mailgun.org
2. Port (SMTP Port)
👉 The number that indicates which "channel" the site uses to connect to the mail server.
🔹 Where to get it:
Usually specified in the mail service's documentation.
The most popular:
587 — standard port with TLS encryption.
465 — port with SSL encryption.
25 — old port (often blocked by providers).
3. Username (Username)
👉 This is the login for connecting to SMTP.
🔹 Where to get it:
In most services — this is your email or a service login.
For example: 83193ss00@smtp-brevo.com.
4. Password (Password / SMTP Key)
👉 The password for the mail account or a special API key.
🔹 Where to get it:
In the mail service settings (usually in the SMTP & API).
Some services do not allow using the "regular mail password" — you need to generate a separate SMTP key.
In Gmail → "App passwords"
In Brevo → "SMTP & API keys"
In Mailgun → "Domain settings → SMTP credentials"
5. Encryption (Encryption)
👉 The method of securing the connection.
🔹 Where to get it:
Usually the service itself indicates which option to use.
By default:
TLS (with port 587)
SSL (with port 465)
6. From Address (From Address)
👉 The email from which messages will be sent to your users.
🔹 Where to get it:
Any of your working email addresses configured on your domain.
Example: noreply@your-domain.com.
⚠️ Important: to prevent emails from going to "spam", it's better to use email with the same domain as the site.
7. From Name (From Name)
👉 The name the user will see in the email.
🔹 Where to get it:
You can come up with it yourself.
It's better to specify the site or service name so the email looks official.
Example: demo.lara-script.com or Your exchanger.
Verification after filling
After saving the settings you will be able to check correct operation by creating a request on the web part of the site from already existing exchange directions, but be careful: to prevent emails from arriving empty, you need to configure Email messages in the admin panel — that is, the exact text that will be sent in different provided situations. Go to Settings - Email Messages and following the documentation fill the fields with text - https://lara-script.gitbook.io/docs/ru/funkcional-admin-paneli/nastroiki/email-uvedomleniya
If the email arrived — SMTP works.
If an error occurs — you need to check the username/password, port or whether the required encryption is enabled.
How it works
After configuring SMTP all system messages will be sent to customers automatically:
🔑 Password recovery (a link to reset the password is sent to the user's email).
📩 Request statuses (for example: "request successfully created", "request completed").
🛡️ Verification (emails with confirmation or document verification status).
📢 Important notifications (for example, policy updates or account changes).
🗝 Two-factor code (the code sent to your email when logging into the admin panel provided that you have enabled the two-factor authentication)
Why it's useful
Automation of communication with customers — the system sends all necessary messages by itself without administrator involvement.
Increased trust — users see a familiar address and domain, which reduces the risk of phishing.
Convenience for customers — they are always aware of the status of their actions on the platform
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