# Email notifications

### **E-mail message text settings** <a href="#agid3lgh87ds" id="agid3lgh87ds"></a>

There is a separate page in the system **Email messages**, where the administrator can set templates for all types of emails that clients receive. This allows customizing both the subject of the email and its content, inserting variable data.

### **Main settings** <a href="#mfi6l7w8he1o" id="mfi6l7w8he1o"></a>

* **Sender email** — the e-mail from which users receive all messages.<br>
* **Sender name** — the signature in the "From" field.<br>

### **Content localization** <a href="#ya6tugi1n9mn" id="ya6tugi1n9mn"></a>

There are separate fields for each event type:

* **Email subject** — the text the user sees in the subject line.<br>
* **Email body (content)** — the main text of the message.<br>

Among the types of emails:

* 📩 **New request**<br>
* 🗑️ **Deleted request**<br>
* ⚠️ **Request error**<br>
* ⏳ **Request under review**<br>
* ✅ **Completed request**<br>
* 🕒 **Awaiting confirmation**<br>
* 🔄 **Pending auto-payout**<br>
* 💵 **Paid by user**<br>
* 🔍 **AML check**<br>
* 📝 **Registration**<br>
* 🔑 **Password recovery**<br>
* 🛡️ **Verification (approved/rejected)**<br>
* 🧾 **Receipt upload**<br>

### **Template variables** <a href="#w8zti1ihp19z" id="w8zti1ihp19z"></a>

In texts and subjects you can use **variables (placeholders)**, which the system automatically replaces with user or request data:

* {id} — request id
* {amount} — amount
* {currency} — currency
* {wallet} — wallet
* {name} — user name
* {from\_annotation} — additional sender data
* {to\_annotation} — additional recipient data
* {receive} — amount to be received
* {confirmations\_count} — number of confirmations
* {date} — date and time of request creation in the format "DD.MM.YYYY, HH:MM"
* {rate} — exchange rate
* {requisite\_in} — details for sending funds (incoming)
* {requisite\_in\_memo} — additional information/note for incoming details
* {requisite\_out} — details for receiving funds (outgoing)
* {from\_name} — full localized name of the currency being given (from)
* {to\_name} — full localized name of the currency being received (to)
* {route\_link} — full link to the order page with token
* {in} — amount that the client gives
* {out} — amount that the client receives
* {city} — city name
* {city\_country} — city with country indicated in the format “City (Country)” for cash exchanges
* {confirmations\_count} — number of confirmations for the incoming currency
* {psys\_give} — short code of the currency being given
* {psys\_get} — short code of the currency being received

<figure><img src="https://2918865942-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fp0ow3kIXHQDcl9DBdYiM%2Fuploads%2FdKPy37aRcpJociVGY4lu%2F%D0%97%D0%BD%D1%96%D0%BC%D0%BE%D0%BA%20%D0%B5%D0%BA%D1%80%D0%B0%D0%BD%D0%B0%202025-09-17%20%D0%BE%2011.40.14.png?alt=media&#x26;token=253bf14d-3d32-4248-ae98-ef256c28e03a" alt="" width="563"><figcaption></figcaption></figure>

Thus, emails always contain up-to-date information unique to a specific user.

### **Advanced features** <a href="#rh72y7tvsa8n" id="rh72y7tvsa8n"></a>

* ✨ **HTML markup** — the administrator can use HTML code in texts to create stylish messages (for example, color highlights, tables, buttons linking to the site).<br>
* 🖼️ **Images and banners** — via HTML you can add the company logo, icons, or any other graphical elements.<br>
* 🎨 **Custom design** — thanks to HTML and styles (CSS) you can make templates as close as possible to branded mailings.
