Web Settings

Web Settings

This page in the admin panel allows the administrator to add and modify information displayed on the site for users. It includes support contact details, corporate credentials, and operator working schedules. This is convenient because clients always have up-to-date contacts and can understand whether support is currently available.

“Information for Users” Tab

Here you can add key contact details that will be available to clients in the public interface:

1. Telegram Bot — a link to the official exchange point Telegram bot for quick communication.

2. Phone — the current support phone number.

3. Email — the site's corporate email for inquiries.

4. Email for Application Status Notifications — an additional email to which system notifications will be duplicated (for example, new application, status change, error).

5. Copyright — the site launch date or the text to be displayed in the footer (for example, “© 2020–2025 LaraScript”).

Block “Operator Web Status”

This block is responsible for displaying the technical support operators' working status on the site. There are two modes — automatic and manual.

Fields and settings:

1. Manual Operator Mode — [ON]/[OFF] switch.

   • If OFF, the online/offline status will be pulled automatically according to the schedule.

   • If ON, the administrator controls the operator status display manually.

2. Start Time (when manual mode is disabled) — the hour when the operator becomes available.

3. End Time (when manual mode is disabled) — the hour when the operator goes offline.

4. Operator Online (when manual mode is enabled) — [ON]/[OFF] switch.

   • [ON] — operator online (users will see that support is available).

   • [OFF] — operator offline (the site shows that support is unavailable).

Why it matters

• Clients always see up-to-date contact details (phone, email, Telegram).

• Having a work schedule helps avoid misunderstandings — the user knows when to expect a response.

• The flexibility of manual mode allows quickly changing the support status (for example, if the operator is temporarily unavailable outside scheduled hours). All of this increases trust in the exchange service and creates a sense of transparent and open communication.