# Telegram Notification

This section allows you to connect the system with Telegram and determine which events the administrator will receive notifications about in the messenger. This enables prompt monitoring of changes in the system and receiving important information without needing to constantly be in the administrative panel.

The plugin settings are divided into several tabs.

### 1. The "Main" tab

Tab **"Main"** contains the main parameters for connecting the Telegram bot to the system.

#### Available parameter

**Bot Token** — the Telegram bot token that is used for integration with the system and sending notifications.

The token is issued when creating a new bot in Telegram via the official service **@BotFather**.

After creating the bot, BotFather sends a message containing a unique access token. This token must be copied and pasted into the field **Bot Token** in the plugin settings.

After saving the token, the system gains the ability to interact with the bot via the Telegram API and use it to send notifications.

### 2. Additional tab

The additional tab contains parameters related to linking the user to the bot and configuring notifications.

The following items are available here.

#### Personal link to the bot

In this section, the field **"Bot link"**.

is displayed. For each administrative panel user, the system automatically generates **a unique personal link**. This link is used to bind a specific user to the Telegram bot.

To start receiving notifications:

1. Copy the link from the field **"Bot link"**.
2. Follow the obtained link.

After following the link, a chat with your Telegram bot will open. You need to press the **Start**button to activate interaction with the bot.

After that, the bot will be linked specifically to your account in the administrative panel.

{% hint style="info" %}
Important: a unique link is created for each admin-panel user, so notifications will only be sent to users who activated the bot via their personal link.
{% endhint %}

#### Notification events configuration

In this section you can configure the system events for which the Telegram bot will send notifications.

The user can choose the required events from the available list of notifications. For example, these can be:

* change of request status
* creation of a new request
* update of request information
* other system events

The selected events determine which specific notifications will be sent to Telegram.

Such configuration allows flexible management of notifications and receiving only those messages that are truly important for work.

### Completing the setup

After filling in all required fields and selecting the desired events, you must save the settings.

After saving:

* the plugin activates the integration with Telegram
* the system begins to monitor the selected events
* the bot automatically sends notifications when those events occur
* the user will receive notifications in Telegram after activating the bot via the personal link

Thus, the plugin **Telegram Notification** allows you to promptly receive system notifications directly in Telegram, which significantly simplifies control over important actions and events in the system.